Hosting your CRM: Server vs. Online

Considering how to approach CRM for your business? You’ve likely found two options. The first is server-based: your company’s CRM data is stored on your own server on your own property. The second is based in the cloud through Microsoft Online. Often part of a Microsoft package, your CRM data exists online, accessible from anywhere. … Read more

Workflow Questions?

Scott was recently asked, “What software would you recommend for mapping/mocking up/wire framing a workflow before you build it?” Here are his recommendations and insights: Although working in Nintex to build a workflow is a completely valid method, as an Enterprise Architect I have found that it can limit your thinking to what the workflow tool can … Read more

Is CRM 2013 Ready for Prime Time? (Part-2)

As part of our continuing series on Microsoft CRM 2013, we’re going to dive back into the new features and functions in Microsoft Dynamics CRM 2013 and ask “Is Microsoft Dynamics CRM 2013 ready for fulltime, production use?” Obviously, at Tricension, we ultimately feel the answer to that question is “Yes,” but at the same … Read more

Net-Results Marketing Automation

The days of blind e-mail blasts through e-mail platforms like Constant Contact, iContact, Mail Chimp and the like are finally behind us.  Those specific blast efforts were mostly based on hope; send a batch and hope an acceptable percentage of recipients read the email and follow through with your requests for action. Breathe a sigh … Read more

Tricension Newsletter- August 2011

‘We have deep depth.’ Yogi Berra If Yogi is right, Tricension is doing pretty well. While the economy has created challenge, we continue to move the company forward through, hard work, innovation, and attentive customer service. Read on for our latest news and updates. Microsoft Partner Update All Tricension team members are Certified Microsoft Professionals … Read more

Tricension Newsletter- October 2009

Tricension has continued steady growth in both the Microsoft Business Solutions (Dynamics CRM, SharePoint, and SQL Reporting Services) and the custom .net and SilverLight application development practices. We are seeing a trend toward an initial Business benefit discovery phase where we work with a client to analyze the opportunity for ROI followed by phased implementations … Read more