Written By: Scott Thompson, CTO 00:46 – Free throw by LT Davis (GU) to go up 72-70 The past several years have been hard. Really hard. To be honest, at times I thought life may have finally gotten the better of me. Although many tears of heartache and heartbreak have been shed, the tears that … Read more
One of the many lessons learned in my early Cerner Experience was looking through the current set of seemingly insurmountable problems and being able to keep the long-term vision in perspective. I recently read a book called The Hard Thing About Hard Things (Horowitz) where the author uses a car racing analogy to make the point. If … Read more
The fourth experience I would like to share was one of those off experiences I have always remembered, but didn’t really understand until I personally experienced frustration in team members lack of urgency. After the Community Hospital of Indianapolis (CHI) experience, one of our crack sales guys sold a project at Kuakini Medical Center in … Read more
Thirty years ago I was fortunate to get the opportunity to combine my formal education as a Medical Technologist (BSMT) with my technical tendencies and joined a startup called Patterson, Gorup, Illig and Associates, now known as Cerner. This year marks thirty years since joining Cerner and 15 since leaving in 1999. I wish to … Read more
As a business survives and grows, responsible team members implement processes and systems based on the current business situation. Yet as time goes on, demands on the business change, which results in even more processes being added to the existing ones. Over time, the result is a layered set of processes and systems—understood only by … Read more
Business Process Optimization has far-reaching effects across all aspects of your business. Often-times, it’s not what needs to be addressed but, rather, how to address it. Many a process improvement voyages that count on information technology as the how – presuming automation is all that’s needed for a ‘quick fix’ – have run aground on the rocks of dysfunctional processes. Automating … Read more
