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Partnerships

Enterprise Bank and Tricension Partner on Business Intelligence Course

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Kansas City, MO – Eric Levy, Tricension’s Vice President of Solution Sales, is teaching an upcoming course for business leaders interested in learning more about Business Intelligence. Business Intelligence helps organizations by providing organizational leadership with the opportunity to continually measure and inspect results in real-time. This course is meant to help you determining if Business Intelligence is a … Read more

CRM Mobile Capability

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For today’s workforces, mobile capability isn’t just a perk; it’s a required feature. We’re all mobile now, and it’s no longer only the sales staff that’s on the road. It’s everyone. So having access to critical client information, no matter where your employees are, is critical to your business success. With the release of CRM … Read more

Hosting your CRM: Server vs. Online

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Considering how to approach CRM for your business? You’ve likely found two options. The first is server-based: your company’s CRM data is stored on your own server on your own property. The second is based in the cloud through Microsoft Online. Often part of a Microsoft package, your CRM data exists online, accessible from anywhere. … Read more

10 Signs You Need Hosted CRM Software

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You’re a small business owner. You have some revenue. You have some clients. You have a lot of paperwork you’re doing by hand. You have paper files. You’re losing your paper files. You have Excel files. You and your employees have different versions of those Excel files. You need software. You need Customer Relationship Management … Read more

The Five Qualities of a Great CRM Developer

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We’ve been thinking about this a lot at Tricension for the last several months because we’re in growth mode. But it’s always a conversation topic, because we’re always looking to hire the best people. Fortunately, we have several excellent search partners who are starting to identify strong candidates and our selection process has been consistently identifying … Read more

SharePoint System Down!

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Yesterday, I had a client call me.  They had changed the password of the SharePoint 2007 service account.  As I’m sure you can guess, doing so brought on the dreaded “Service Unavailable” message.  Here’s what I did to get them back up and running… Ensure new credentials are changed in IIS and Windows Services The client … Read more