Housing The Future: Leveraging Technology For Housing Agencies

As CEO of Tricension, a Kansas City, MO based IT consulting firm, I have learned to view the world through the lens of “How can technology make this better?” Last week, I was able to put this worldview to the test; I had the privilege of attending the 2016 NCSHA Annual Conference and Showcase in … Read more

Don’t Let Big Data Turn Into Bad Data: Creating and Implementing a Master Data Management Program

Big Data is a hot topic. It has been for a while now. Yet again, Gartner has named BI/Analytics as the #1 technology priority for CIOs and Forrester has declared the path to success is a partnership of data-savvy CIOs and CMOs. But there’s a reason it’s consistently a top priority. Turning Big Data into something … Read more

The Top-Secret Side of Data Science: What Data Scientists Aren’t Talking About, But Should Be

A few weeks ago, Tricension attended a “State of Data Science in KC” meetup event. The event drew a large crowd of executives, data scientists, and aspiring data scientists from the community, and did an excellent job of covering the Kansas City job market and detailing the work being done around town. Early in the evening, … Read more

Three Things You SHOULDN’T Do With Your IT Strategy In 2016

Every year, right about this time, we start getting “shoulded” to death – each January, we’re inundated with goals we should set, choices we should make and things we should be doing to be better, healthier people in the New Year. Instead, I’ve put together a list of things you SHOULDN’T be doing with your IT strategy … Read more

Mapping Fields from Lead to Opportunity, Contact, or Account

Steps to complete: 1.       Go to Settings 2.       Go to Customizations 3.       Click Customization the System 4.       Click Entities and expand the Lead entity 5.       Click on 1:N Relationships   6.       If you want to map from Lead to Opportunity, look for opportunity_originating_lead (pictured).  If you want to change Account or Contact, look for account_originating_lead … Read more

What Makes a Sales Team Successful?

Motivation is something that’s always evolving. At the start of my career, I entered the sales profession to make more money and have more freedom. Fair enough motives for launching a career . . . but that changed quickly. After I gained my first client, I quickly realized that the sales profession is not about … Read more

Lead vs. Opportunity

Clients ask the best questions. Especially on the phone when there’s immediate pressure to have a (at least somewhat) decent response. This is a question that Tricension gets asked a lot because the difference between Leads and Opportunities in Microsoft CRM 2011 can be vague. At the same time, though, using the Lead and Opportunity functionality … Read more