Bring Your Own System (BYOS)

A better approach to BYOD Recent trends regarding an employee’s ability to bring their own devices (BYOD) to work have the promise of increased productivity and employee morale.  When you factor in hints of decreased organizational spend with the employee buying and supporting the device themselves, the paradigm becomes quite compelling to say the least. … Read more

Net-Results Marketing Automation

The days of blind e-mail blasts through e-mail platforms like Constant Contact, iContact, Mail Chimp and the like are finally behind us.  Those specific blast efforts were mostly based on hope; send a batch and hope an acceptable percentage of recipients read the email and follow through with your requests for action. Breathe a sigh … Read more

Tricension Newsletter- August 2011

‘We have deep depth.’ Yogi Berra If Yogi is right, Tricension is doing pretty well. While the economy has created challenge, we continue to move the company forward through, hard work, innovation, and attentive customer service. Read on for our latest news and updates. Microsoft Partner Update All Tricension team members are Certified Microsoft Professionals … Read more

CRM 2011 Customizations

Without changing a thing, Microsoft Dynamics CRM 2011 is extremely powerful, but sometimes you need CRM 2011 customizations to really unlock CRM’s power. That may sound strange since CRM is already good at tracking accounts, contacts, sales, marketing campaigns, service tickets, etc. Still, few businesses don’t need a few CRM 2011 customizations. What are CRM … Read more

CRM 2011 and the IE10 Nightmare

One of the things Microsoft tends to do well is design software that works well together. This is apparent in product suites like Office where you can be modifying Excel spreadsheets in a Word doc without realizing it, using Word to edit your Outlook email, and passing data to and from OneNote the entire time. … Read more

Growing Technology as Your Business Grows

Focus on process first, then find the technology tools to solve identified problems. The right technology solution applied to problems provides benefits, so it’s imperative that your information technology keep pace with your business growth. The key to performing at your highest potential is to invest in solutions that have the highest return on investment. … Read more

Creating Virtual Value

The movement from bricks and mortar to Web-based commerce is well-established. So it’s not a question of “if” but “when” to extend your business processes to the Web and integrate them with core business systems where possible. Sure, it sounds great, but what does it mean? A common business process example illustrates this point: A … Read more