Leveraging AI to Fortify User Role Security

Leveraging AI to Fortify User Role Security

The element of user roles is a big deal in the world of cybersecurity. Assigning incorrect user roles can grant unauthorized privileges to sensitive resources. This will increase security risks across various dimensions. Fortunately, the new exciting world of AI has made it possible to establish robust user role security. If you want to adopt … Read more

How AI is Transforming CMS and Making Content More Accessible

How AI is Transforming CMS and Making Content More Accessible

An organization accumulates domain and operational knowledge over time. While the quantity of organizational knowledge grows exponentially, an organization’s ability to realize value from that knowledge diminishes due to the growth and sheer amount of the knowledge.  Those who have succeeded in managing their knowledge have implemented sound strategies and best practices that consider the … Read more

AI in Identity and Access Management

AI in Identity and Access Management

Identity and Access Management (IAM) plays the critical role of controlling and managing how users access technology-based resources such as data, apps, and other business systems within the organization. Despite this valuable role that IAM plays, many companies still find it challenging to ensure that IAM is always performing optimally. Luckily, the advent of Artificial … Read more

Intranet Search Engine and AI

Intranet Search Engine and AI

[vc_row][vc_column][vc_column_text] Back in the days when the concept of the intranet was introduced to the corporate world, it impressed companies as a grand infrastructure that enabled colleagues in the workplace to collaborate easily and work better. Indeed it was, no doubt! But if you happen to interview the employees who used the early versions of … Read more

Unlocking Your Company’s Potential with Intelligent Enterprise Search

The enterprise search function is getting a whole new meaning as companies seek to drive more value from their knowledge bases and use insights to drive growth.   This has necessitated the need for modern enterprise search solutions that go way beyond the traditional basic search. Luckily, the advent of artificial intelligence has created opportunities for … Read more

Categories AI

AI for Customer Service

Welcome to the new dawn of exceptional customer service powered by Artificial Intelligence. Customer service is one of those things that a business cannot run without. It is the heartbeat of your business. From the days of writing on ledgers and phones with rotary dials to automated menus and email support – it’s a journey.  … Read more

AI for Knowledge Management

Knowledge management (KM) collectively refers to the methods of creating, sharing, using, and managing the information and knowledge existing within a company. The traditional KM methodologies have developed over the years, and their value cannot be overemphasized.  But the aggressive shift to remote and hybrid working models is quickly rendering these practices insufficient. Luckily, AI  … Read more

Categories AI